Our platform is web-based and should work on any browser and any device - phone, tablet, or computer. However, Memby does not always work smoothly with some browsers.

For the best experience, we recommend using Memby on a computer, with the Google Chrome browser.

Deleting cookies is also often helpful in case of jams. 🍪

If none of the above works, please contact Customer Service at [email protected] with the account user's email address, name and surname.